All merchandise (Resin Wall Art, Wreaths etc.) are checked and packaged in good condition before mailing. You will get a notification once shipped.  If the shipping carrier has mishandled and/or damaged your package at delivery, you must contact the shipping carrier to file a claim. I am not responsible for ANY postal delays, damaged shipping boxes, lost mail or stolen items from your porch. Please contact your local post office or carrier if needed. 

For Canada and other places that charge duty fees, customer will be responsible for those fees.